The Plug-in invites you to take part in our newest research project – exploring how older Australians use small supermarket shops.

Help us understand what you need from convenience shops!

We want to hear your thoughts about small supermarket stores like your corner shop, the local independent minimart, and the petrol station store. What do you buy from these shops? What would you like to have available? Are there any ways that you would like to see these options improved?

If you are aged 50 or older, we want to hear from you.

We are looking to understand how older Australians use these types of small supermarket shops so that they can be better designed with the types of products that you need.

Why should you take part?

The Plug-in is undertaking this research on behalf of a leading retirement living and aged care provider on the East Coast of Australia. They want to understand the needs of their residents, staff and nearby community for small retail options to make sure they provide the best possible solutions to support older Australians to live their best lives!

This project will inform the future directions for new community developments and what they should have available.

Am I eligible?

To be eligible to participate in this stage of the project, you should be:

  • Aged 50 or older
  • Act as a carer of someone aged 50 or older
  • Be a regular visitor to retirement living or aged care
  • Work in retirement living or aged care

Stage 1 – Survey is now complete

What was involved?

In September through to November 2022, we heard thoughts and experiences about convenience shopping from people aged 50 and older across Australia! The online survey results have been collated to inform a key findings report has been provided back to our client. 

People who participated in the survey went into a draw to win one of five $100 gift cards*. A big congratulations to the lucky winners!

  • Gail O’Connor
  • Neil Glick
  • Margaret Honner
  • Brian Burt
  • Mel Whinnen

*See terms and conditions here

Survey responses remain confidential in accordance with Australian Privacy Principles.

Stage 2 – Interview research – now complete

In December 2022 and early January 2023, 0ne on one interviews were conducted to understand in detail about project options and technology for retail stores. Thank you to all who registered their interest and participated.

The findings of this stage of research are being analysed and will be presented back to our client in a detailed report.

For any further information about this project, you can contact The Plug-in directly on (08) 8224 5526 or email connect@theplugin.com.au

Your contribution will make a difference to the lives of older Australians.

For further information please contact The Plug-in on (08) 8224 5526 or email connect@theplugin.com.au